In the comparison between paper receipts and digital receipts, the more convenient method in receipt management is the winner. The electronic or digital receipt is the most popular tool that business owners use today. It is an excellent opportunity for you if you plan to start a new small business or you just started running it or already have an existing small and medium-sized enterprise (SMEs) and you want to switch to a pure e-receipts management system or want to use both methods – incorporate paper receipts and electronic receipts.
When shopping in online stores through e-commerce websites such as Amazon, eBay, and Walmart it is faster to pay and easier to view the receipts. It’s a real-time sales transaction and getting updates with your purchase is anytime and anywhere as long as you have a good internet connection. But how e-receipts work in physical stores and how convenient is it for the customers?
- When the customer checks out, the cashier asks if they want a paper receipt, an electronic receipt, or both. Keep in mind that e-receipts are the most priority, and encouragement is the key. There are fewer worries as most customers are willing to support the paperless campaign as it is healthy for individual’s health and the environment.
- It is always the best result if the customer opts for an electronic receipt. The cashier just needs to input the customer’s email address, and the system sends the receipt to the customer’s inbox. You save paper and ink, and you will realize that you also save hundreds to thousands of money from buying rolls of paper receipts, ink, and printer maintenance. Customers will have the alternative as well to print the e-receipts in times they needed them for legal or audit purposes.
- Data from the purchase is stored in the electronic receipt system, including the customer’s email address. All of the data gathered may be utilized if you have ongoing and future marketing initiatives. Perfect for your e-marketing techniques. You just have to make sure that you give your customers the option if they would like to receive marketing emails. It is not you to decide but the customers, and asking for consent is your obligation. Given the permission to send emails about store promotions, rebates, and any other-related updates, make sure your email is significant and it is based on your customer’s preference to reach your marketing goals.
Customers want a faster check-out as their time is valuable and you want to give them the best and possible excellent customer service experience. It is very crucial for customer retention. You can create a receipt in seconds by using a reliable and trusted online receipt maker that allows you to make a receipt on your smartphone by downloading the app on Apple Store and/or Google Play Store. So fast and easy for you and the customers.
Using electronic receipts is one of the best technological tool innovations in the world of business and being updated with this kind of advancement is a great move for you and your business.
