Whether you use paper or digital receipts it is useful to any kind of business since it is a required document to fulfill and given to customers as their proof of payment. Receipts are vital to keeping track of your expenses or cash flow in general. It has been a comparison since then whether to use paper receipts or e-receipts. However, both are beneficial when it comes to accounting reports or tax claims. Paper receipts are the usual and old way we used for long years but due to the advancement of our technology, change matters especially if it is for the betterment of a business. Do you think digitizing will cost too much? Is it complicated to start?
Here are some factors when using paper receipts:
- Paper receipts provide instant proof of payment for a transaction of goods or services and provide customers with the security of a possible return/exchange of items.
- Paper receipts give businesses the advantage to add seasonal SALE or discounts, such as coupons or promotions in the form of barcodes which can easily be scanned by the POS in real-time.
- For customers paying with cash or credit cards, paper receipts protect both the business checking they are providing the correct change or card information and the customer with proof that the correct money has been returned or the amount entered correctly.
- However, there are always issues in the quality of paper receipts used and the possibility for receipts to fade over time.This is one of the disadvantages when you use paper receipts. In due time information on the receipts are not readable and can be frustrating.
- Paper receipts also take up too much space, which sometimes lets you buy a new file cabinet to store all the file receipts.
- Paper receipts are not environmentally friendly and they’re easy to lose and can give you stress in the future especially during tax claims.
- Many small to medium businesses (SMBs) are still using paper receipts to input information manually, which leads to administrative errors and wasting time to correct any mistakes and looks unprofessional due to erasures or alteration.
On the other hand, using online or digital receipts has been more convenient and effortless. Digital receipts or e-receipts have existed for long years now and for over a decade, work results are better. People are getting more used to pay-on-the-go by just using phones and access to the internet. Companies or businesses just need to download the app or access the websites anytime, anywhere, 24/7. ExpressExpense mobile receipt maker lets you create a receipt on your phone by downloading the app on Apple Store and Google Play Store.
Here are the factors when using digital or e-receipts:
- Digital receipts save paper, easy to store, easy to find which makes the job easier and lighter.
- Digital receipts are printer and mobile-friendly. You can download the receipts or email them directly to your customers.
- Digital receipts saves customer waiting time for check-out. Your goal is to make your customers happy and satisfied.
- Digital receipts strengthen and enhance both the customer-service experience and customer relationships because of faster work results.
- Digital receipts are perfect opportunities to upsell and cross-sell however purchase information should always be at the top of the receipt and any advertising or marketing purpose should always be at the bottom.
- Companies such as telephone, internet, cable, credit card, or insurance bill can send a digital payment request to inform the customers of their upcoming dues which can minimize or prevent late payments.
- It encourages more time to engage with customers. Because of more email opportunities, you can easily respond to any inquiries or concerns they have. You can also inform customers if there are upcoming deals or discount codes that they can use. Loyal subscribers or customers always appreciate these kinds of strategies.
- Paperless is environmentally friendly. You save money and you help save Mother earth.
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